Privacy Policy

Effective Date: April 4th, 2026 At Sturdy Studio, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit sturdystudio.in, place an order, or contact us through the website or by email. By using this website, you acknowledge that you have read and understood this Privacy Policy. 1. Information We Collect We may collect personal information that you voluntarily provide to us, including: Name Email address Phone number Billing and shipping address Order details and purchase information Any information you share when contacting us through the contact page at sturdystudio.in or by email at sturdystudioofficial@gmail.com We may also collect limited technical information automatically when you use the website, such as your IP address, browser type, device information, and browsing activity on the site. 2. How We Use Your Information We may use your information to: Process and fulfill your orders Arrange packaging, shipping, and delivery Communicate with you regarding your order, enquiry, or customer support request Respond to messages sent through our website contact page or email Improve the functionality and performance of the website Maintain internal business records Comply with legal or regulatory obligations 3. Payments Payments made on sturdystudio.in are processed through Razorpay. We do not store your complete card or payment details on our own servers unless expressly stated otherwise. We recommend reviewing Razorpay’s own privacy practices and terms to understand how your payment information is handled by them. 4. Shipping and Delivery To fulfill orders, we may share relevant customer information such as your name, contact number, and shipping address with our logistics and delivery partners, including Delhivery, or other courier providers engaged for order fulfillment. This information is shared only to the extent necessary to pack, dispatch, track, and deliver your order. 5. Sharing of Information We do not sell, rent, or trade your personal information. We may share your information only with trusted third parties where necessary for the operation of our business, including: Payment processing providers Shipping and logistics partners Website hosting or technical service providers Professional advisers, service providers, or authorities where required by law Such third parties are expected to handle your information only for the relevant business purpose. 6. Cookies and Similar Technologies Our website may use cookies or similar technologies to support website functionality, improve user experience, and understand general site usage. You may choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled. 7. Data Retention We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, record-keeping, and compliance with legal or business requirements. 8. Data Security We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security. 9. Your Rights Subject to applicable law, you may contact us to: Request access to the personal information we hold about you Request correction or update of your information Withdraw consent where applicable Raise concerns regarding the use of your personal information To make such a request, please contact us using the details provided below. 10. Third-Party Links This website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies separately. 11. Children’s Privacy This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. 12. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations. Any revised version will be posted on this page with the updated effective date. 13. Contact Us For any questions, concerns, or requests relating to this Privacy Policy or your personal information, you may contact us at: Sturdy Studio Website: sturdystudio.in Contact Page: via the contact page on sturdystudio.in Email: sturdystudioofficial@gmail.com