Everything you need to know about how we pack and ship your ceramics.
Orders are typically processed within 2–3 business days. During high-demand periods or for made-to-order items, processing may take up to 7 business days. You will receive a confirmation email once your order is dispatched.
We ship across India via trusted courier partners. Estimated delivery times:
Standard shipping is available on all orders. Free shipping is offered on orders above a certain value (displayed at checkout). Exact shipping costs are calculated based on the weight and destination of the package.
We understand that ceramics need extra care during transit. Every piece is individually wrapped in bubble wrap, cushioned with recycled paper, and placed in a sturdy box. We take great pride in our packaging to ensure your order arrives safely.
Once your order is shipped, you will receive a tracking number via email and SMS. You can use this to track your package in real time through the courier partner's website.
We currently ship only within India. International shipping options are being explored and will be announced soon. If you are outside India and interested in our products, please reach out to us via our contact page.
If your package is lost or arrives damaged, please contact us within 48 hours of the expected delivery date. We will work with the courier partner to resolve the issue and ensure you receive your order or a full refund.
Last updated: March 2026